Have Questions? We've Got Answers!
Planning your wedding is exciting, and we’re here to make your wedding film experience as smooth as possible. Below, you’ll find answers to some of the most common questions we receive about our packages, process, and what to expect. If you don’t see your question here, feel free to reach out—we’re happy to help!
1. How soon after the wedding will we receive our films?
We deliver your fully edited 4K films within 72 hours of your wedding day, ready to be shared with family and friends. In the rare event that there’s a delay, we will notify you via email to keep you informed. While we don’t anticipate any delays, we will always keep you up to date on the status of your film.
2. What’s included in your wedding film packages?
We offer various packages including coverage of your ceremony, speeches, and first dance. Each package is designed to capture the key moments of your day in stunning 4K. You can also bundle multiple moments for full coverage.
3. Can we customize our wedding film package?
Our packages are set to ensure affordability. We offer a range of options such as ceremony, speeches, and first dance, and you can bundle them for added savings.
4. Do you offer a highlight film?
No, we specialize in delivering full-length films for each event, such as the entire ceremony or speeches from start to finish, rather than highlight films.
5. Why are your packages so affordable?
We manage to keep costs low by focusing on full event coverage and not offering time-intensive highlight films. This streamlined approach allows us to deliver high-quality, full-length films at unbeatable prices.
6. Can we get a video created outside of the packages you offer?
To keep costs down for our clients, we only offer the packages listed on our website. Each package is carefully designed to capture the key moments of your wedding day.
7. How are the films delivered?
All our films are delivered as digital downloads in stunning 4K resolution. This ensures that every detail of your wedding day is beautifully preserved.
8. What equipment do you use?
We film with multiple 4K cameras, including the Canon C70 Cinema Camera, Canon 1DXii, Sony A7Sii, and Panasonic GH4. All footage is colour corrected to match the Canon C70, ensuring a consistent and polished look across your entire film.
9. Can we get all the RAW footage?
At this time, we do not offer RAW footage due to its large size. However, since we capture your event in full, all important moments are included in your final, edited film. The footage is colour graded and compressed for delivery without losing any key parts of your big day.
10. How long will my wedding film be?
The length of your wedding film depends on the event you book. For example, the ceremony film will cover the full duration of the ceremony, while the speeches film will capture every speech in full.
11. Can we book the First Dance film on its own?
The First Dance film is only available as an add-on when booking either the Speeches + First Dance package or the Ceremony + Speeches + First Dance package.
12. Do you use music in the videos?
To keep your costs low, our films focus on the voices and ambience of your big day, without additional music overlays.
13. Do you charge for travel?
Our prices include travel within the Sunshine Coast and Brisbane areas. For locations outside of these regions, please reach out to us—we’d love to provide a custom quote and help capture your special day.
14. Why are Brisbane prices higher than Sunshine Coast prices?
Since we are based on the Sunshine Coast, travel to Brisbane requires additional resources to transport our gear. This is reflected in the slightly higher prices for Brisbane weddings.
15. Do you require a deposit?
Yes, full payment is required at the time of booking due to the affordable rates of our packages.
16. How far in advance should we book?
We recommend booking as early as possible to secure your date, especially during peak wedding seasons.
17. Do you require a meal at the wedding?
If we’re filming the Ceremony + Speeches + First Dance package, we’ll be there for most of the day, so a meal would be greatly appreciated. It helps us stay energized and focused on capturing every important moment of your big day.
18. How long have you been filming weddings?
We’ve been creating films since 2006, working with major global brands, and began capturing weddings in 2014.
19. Do you offer drone footage?
No, we do not offer drone footage as part of our wedding film packages.
20. Where are you located?
We are based on the Sunshine Coast, Queensland, Australia.